ONE TEAM
Auto Text mobile app showing scheduled auto-reply dashboard

Auto Text – Smart SMS Auto-Responder

Android companion app that lets busy professionals schedule smart SMS responses, attach media, and sync messages to social channels so every customer gets an immediate reply.

Industry: startup entrepreneurProject Year: 2015Client: Auto Text

Services Provided

  • Android App Development
  • Product Design
  • App Store Submission

Project Tags

Industries

Entrepreneur ServicesStartup & Entrepreneur

Categories

Custom Software & Product Development

Tech Tags

Android SDKSQLiteREST APIPush NotificationsEncryptionBackground Services

Business Tags

Customer Support AutomationField ServiceSMS MarketingProductivity

Focus & Tech

Startup & EntrepreneurProductivityAndroid SDK (Java)SQLitePHP/MySQL APIPush Notifications

Overview

Auto Text automates SMS replies when teams are in meetings, driving, or offline. We designed the experience, built the Android application, and created the administration tools that manage message templates, schedules, and reporting for campaign performance.

Our Contributions

  • Android App Development
  • Product Design
  • App Store Submission

Supported Devices

  • Android

Development Tools / Environments

  • Android SDK (Java)
  • SQLite
  • PHP/MySQL API
  • Push Notifications

Implementation Details

  • Built Android background service for timed SMS dispatch compliant with OS wake-lock policies.
  • Developed PHP/MySQL API to sync templates, contact lists, and delivery analytics.
  • Integrated social sharing hooks for Facebook and Twitter cross-posting.
  • Implemented encrypted local storage for draft messages and schedule cache when offline.

Admin Features

  • Web CMS to author templates, set throttling rules, and segment contact groups.
  • Real-time dashboard tracking response volume, opt-outs, and campaign uptime.
  • Audit logs for compliance teams to review outbound messaging history.

The Problem

Field teams were missing opportunities because customers received no response after-hours or during on-site work. Manual follow-ups created inconsistent messaging and extra workload.

The Challenge

Deliver instant auto-responses with customizable voice while respecting user privacy and Android OS background limits. The app needed offline support, battery-friendly scheduling, and a CMS for marketing teams to update content without engineering.

The Result

The app launched with 4.7-star feedback from beta testers, reduced missed-message escalations by 65%, and gave the client one-click campaign scheduling from the web CMS.

Key Requirements

  • Provide immediate replies without draining the device battery.
  • Offer business-friendly scheduling with quiet hours and holiday overrides.
  • Allow marketing staff to update messaging without pushing a new app build.

Results & Impact

  • 65% drop in missed follow-ups reported during the first 90 days.
  • Average response setup time decreased from 15 minutes to under 2 minutes.
  • Customer satisfaction scores improved by 22 points in quarterly NPS surveys.

Screens & Flows

Auto Text compose screen with schedule and multimedia attachment options
Schedule-rich auto replies that include attachments, social syndication, and per-contact targeting.

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