Privacy Policy

Effective: November 03, 2025 • Last Updated: November 03, 2025

One Team US, LLC
880 W Long Lake Rd, Suite 225 | Troy, MI 48098
(248) 250-9200
hello@oneteam.us

This document is provided for informational purposes only and does not constitute legal advice.

1. Introduction

Welcome to One Team US, LLC ("we", "us", "our", "One Team"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit oneteam.us (the "Site") and use our related services (the "Services"). By using the Site, you agree to the practices described here.

2. Information We Collect

  • Personal Information You Provide: name, email, phone, company, job title, and any content submitted via forms or chats.
  • Technical/Usage Data: IP address, device and browser details, pages visited, referrer, and interactions (clicks/scrolls).
  • Cookies & Similar Technologies: identifiers used to remember preferences, improve features, and analyze traffic.

3. How We Use Information

  • Provide, operate, maintain, and improve the Site and Services.
  • Respond to inquiries and provide customer support.
  • Send service notices; send marketing communications with appropriate consent.
  • Analyze Site performance and usage to enhance user experience.
  • Comply with legal obligations and enforce our rights.

4. Cookies & Tracking

We use cookies, pixels, and similar technologies for authentication, preferences, analytics, and performance. You can control cookies through your browser settings. Disabling some cookies may affect Site functionality.

5. Sharing & Disclosure

  • Service Providers (e.g., hosting, analytics, communications) under contractual confidentiality.
  • Legal/Compliance when required by law or to protect rights, safety, and security.
  • Business Transfers in connection with mergers, acquisitions, or asset sales.
  • With Your Direction/Consent when you instruct us to share information.

6. SMS/Text Message Consent

SMS consent is not shared with third parties or affiliates. When you provide your mobile phone number and consent to receive SMS or text messages from One Team US, we will only use your phone number to send you service-related notifications, appointment reminders, or promotional messages (if you have opted in).

You may opt out of receiving SMS messages at any time by replying "STOP" to any text message you receive from us, or by contacting us at hello@oneteam.us. Message and data rates may apply.

We will never sell, rent, or share your mobile phone number with third parties or affiliates for their marketing purposes without your explicit consent.

7. Your Rights & Choices

Depending on your location, you may request access, correction, deletion, restriction, objection, or portability of your personal information. You may withdraw consent to marketing at any time. To make a request, contact us at hello@oneteam.us. We may request verification before acting on a request.

8. Data Retention

We retain personal information only as long as necessary for the purposes described or as required by law, after which it is securely deleted or anonymized.

9. Data Security

We implement reasonable technical and organizational measures to protect information. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

10. International Transfers

Your information may be transferred to and processed in the United States and other jurisdictions where we or our service providers operate, subject to appropriate safeguards.

11. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided data, contact us so we can delete it.

12. Third‑Party Links

The Site may contain links to third‑party sites. Their privacy practices are not governed by this Policy. Review their policies before providing personal information.

13. Contact Us

For questions or to exercise privacy rights, contact:

One Team US, LLC
880 W Long Lake Rd, Suite 225 | Troy, MI 48098
(248) 250-9200
hello@oneteam.us

14. Changes to this Policy

We may update this Policy periodically. We will revise the "Last Updated" date when changes are posted. Your continued use of the Site signifies acceptance of the updated Policy.